Consumer Advocacy Organizations

The mission of the Electric Reliability Council of Texas (ERCOT) is to direct and ensure reliable and cost-effective operation of the electric grid and to enable fair and efficient market-driven solutions to meet Texas customers’ electric service needs.

This Texas government site provides consumer information on what exactly the Texas PUC does to assist in regulating the utilities like our retail electricity we buy for our homes and businesses. After exhausting trying to resolve your issue with the retail electric provider you can go to the PUCT's website and issue a formal complaint against the Texas Retail Electric Provider that has wronged you. It is good to exhaust all resources and keep a record of any evidence and communications you have had with the electric company in order to succesfully win a case against an electric company. If the case is heard and accepted you may need to hire a lawyer to pursue the matter further.

You can use this Texas government site to learn about electric competition in Texas and obtain information to help you make informed decisions about your electricity service and Retail Electric Provider.

TEPA qualified electricity professional are Texas electricity experts that understand the intricacies of the Texas electricity market. TEPA professionals are aggregators, brokers, and consultants (A/B/C) which have demonstrated an in depth knowledge of the Texas electricity deregulation rules & regulations as well as the growing number of counterparties involved. By working with a TEPA professional, you are leveraging the purchasing power, knowledge and industry network capabilities that only a TEPA professional can provide. In addition, TEPA professionals are held to the highest of ethical standards.

Each potential TEPA applicant must go through a rigorous application process including detailed experiences, industry references, services offered and be sponsored by a TEPA professional.

The TEPA organization works with the PUCT, energy consultants, and retail electric providers on behalf of commercial and industrial businesses in Texas in order to assist in making the market a better place for Texas electric customers. As new problems and issues develop TEPA uses their pull to make sure these problems are dealt with by the PUCT instead of being pushed under the rug left for the Texas energy customer to deal with on their own.